Hong Kong Tourist Injured in Japan Safely Repatriated by TKP Medical Team
A Hong Kong resident sustained injuries in a traffic accident while traveling in Ishigaki, Japan. With the joint coordination of the Hong Kong Government and the insurance provider, TKP Medical Assistance was entrusted to carry out a cross-border medical evacuation via commercial airline stretcher. The patient was safely transferred back to Queen Mary Hospital for further treatment.
Prompt Coordination Between Hong Kong and Japanese Medical Teams
Following the accident in Ishigaki, Japan, the injured Hong Kong tourist was initially stabilized at Okinawa Prefectural Yaeyama Hospital. Upon receiving the commission from the Hong Kong authorities and insurer, TKP’s medical team immediately liaised with the attending Japanese physicians to assess the patient’s condition. A commercial airline stretcher solution was proposed—an economical and clinically suitable method for transporting semi-stable patients over long distances.
Discussing the Patient’s Condition with Local Medical Staff
Professional In-Flight Medical Escort and Monitoring
TKP customized a medical escort plan based on the patient’s injuries, equipping the transport with portable medical equipment and medications required for en route care. On the day of the flight, the patient was securely loaded onto the aircraft with stretcher accommodations in place, accompanied by TKP’s medical staff. During the 3.5-hour flight from Japan to Hong Kong, vital signs remained stable under continuous monitoring.
Securing the Patient on the In-Flight Medical Stretcher
Safe Arrival and Handover to Queen Mary Hospital
Upon landing at Hong Kong International Airport, ground staff assisted in transferring the patient to the waiting ambulance. The TKP team accompanied the patient to Queen Mary Hospital, where a smooth clinical handover was conducted. The patient’s family expressed gratitude for the seamless coordination and professional care provided throughout the repatriation process.
Frequently Asked Questions
Need help understanding how international medical rescue works? Browse our most common questions to learn about service coverage, response times, documentation requirements, and more. We’re here to support you every step of the way.
Q: Which countries are covered by the cross-border medical rescue service?
A: We cover major countries and regions worldwide to ensure timely rescue
Q: How can I request cross-border medical rescue?
A: Please submit an emergency rescue request through our official website or customer service.
Q: What documents are needed for medical rescue?
A: Patient ID, medical diagnosis report, and emergency contact information are required.
Q: How is the rescue service fee settled?
A: Fees can be paid via insurance claims or direct payment for the service.
Q: How quickly does the rescue response start?
A: In emergencies, rescue operations typically begin within a few hours.
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