High-Altitude Emergency: TKP Completes Two Cross-Regional Transfers
In June 2025, a Hong Kong traveler suffered acute high-altitude illness and three cardiac arrests while touring Western Sichuan. TKP Medical Assistance completed two successful evacuations—from Jiuzhaigou to Chengdu and from Chengdu to Hong Kong—ensuring the patient’s safe return for further treatment.
Sudden Cardiac Arrest at 3,000 Meters: A Life on the Edge
Mr. Wang, a Hong Kong resident, experienced respiratory distress while visiting the scenic Huanglong area. That evening, he collapsed in his hotel. Emergency responders resuscitated him after cardiac arrest, but he later suffered two more arrests at the local hospital, requiring mechanical ventilation and ICU admission.

TKP escort team handing over patient to West China Hospital
Local Capacity Limitations Prompt Family to Seek Evacuation
Due to limited local treatment capacity and the complexity of further transfer, the family contacted TKP Medical Assistance, a company with 30+ years of experience in medical repatriation and ICU escort. The TKP team immediately mobilized to Jiuzhaigou for bedside evaluation and pre-transfer stabilization.
First Transfer: Jiuzhaigou → Chengdu West China Tianfu Hospital
With vital signs stabilized, the patient was transferred via a 7-hour ground journey to West China Tianfu Hospital ICU. TKP coordinated the entire process, ensuring continuous ICU-level monitoring en route.

Patient secured in business class of high-speed train with full monitoring
Patient Remains Unconscious; Family Requests Hong Kong Repatriation
After a week in the Chengdu ICU, Mr. Wang remained comatose. Multi-disciplinary consultation confirmed hypoxic encephalopathy. With support from the Hong Kong Economic and Trade Office in Chengdu, TKP was again entrusted to coordinate repatriation.
Second Transfer: Chengdu → Shenzhen North → Hong Kong Tuen Mun Hospital
To balance clinical safety and cost-effectiveness, high-speed rail was chosen. TKP escorted the patient for 8 hours from Chengdu to Shenzhen, completed customs clearance, and arranged final ground ambulance transfer to Tuen Mun Hospital in Hong Kong.

Patient arrival at Shenzhen North Station and transfer to ambulance
A Trusted Medical Escort Partner in Complex Emergencies
TKP’s dual escort operations exemplify its ability to manage high-altitude medical emergencies, cross-border logistics, and ICU-level care. TKP remains committed to delivering safe, efficient, and compassionate medical transport services worldwide.
Frequently Asked Questions
Need help understanding how international medical rescue works? Browse our most common questions to learn about service coverage, response times, documentation requirements, and more. We’re here to support you every step of the way.
Q: Which countries are covered by the cross-border medical rescue service?
A: We cover major countries and regions worldwide to ensure timely rescue
Q: How can I request cross-border medical rescue?
A: Please submit an emergency rescue request through our official website or customer service.
Q: What documents are needed for medical rescue?
A: Patient ID, medical diagnosis report, and emergency contact information are required.
Q: How is the rescue service fee settled?
A: Fees can be paid via insurance claims or direct payment for the service.
Q: How quickly does the rescue response start?
A: In emergencies, rescue operations typically begin within a few hours.
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