Critically Ill HK Tourist Stranded in Altay with Severe Pneumonia Safely Returned to Hong Kong Via TKP Air Ambulance Coordination

During a family trip to the breathtaking Altay region of Xinjiang, a Hong Kong tourist suffered a severe pneumonia episode requiring high-flow oxygen support. With local medical limitations and rising concern from his family, TKP was contacted through his insurer. After careful remote evaluation and cross-team coordination, TKP organized a customized medical air ambulance transfer from Altay back to Hong Kong, ensuring continuous oxygen support and clinical monitoring throughout the journey.

TKP medical team conducts bedside evaluation in Altay to assess the patient’s condition and oxygen requirements before transport

Sudden Illness Amid Stunning Altay Autumn

While visiting the famed fall landscapes of Altay, Mr. Lee developed respiratory symptoms that progressed into serious breathing difficulty. He was first treated at Burqin County Hospital, then transferred to Altay Regional Hospital, where he required high-flow nasal oxygen (HFNC) at 40L/min to maintain blood oxygen saturation.

Patient receives non-invasive ventilation aboard the medical air ambulance en route to Hong Kong, monitored by TKP team

Complex Case Requires Careful Planning

After a full assessment, TKP medical experts determined that high-flow oxygen during transfer posed risks due to equipment limitations. The team advised switching to non-invasive ventilation (NIV), which Mr. Lee tolerated well. With stabilized oxygen needs and FiO2 reduced to 60%, TKP initiated an emergency air ambulance plan from Altay to Hong Kong via a technical stop in Lanzhou.

Upon landing in Hong Kong, the patient is quickly transferred to a waiting ambulance for direct transport to Queen Elizabeth Hospital

Midnight Departure, Cross-Regional Success

The TKP team departed from Shenzhen to Altay via Lanzhou, arriving late at night and immediately assessing the patient bedside. After verifying stability, the team completed a 6-hour flight back to Hong Kong, carrying 3000L of medical oxygen. Upon arrival, Mr. Lee was swiftly transferred by ambulance to Queen Elizabeth Hospital’s emergency department, safely under continuous medical supervision.

Frequently Asked Questions – Cross-Border Medical Rescue

Need help understanding how international medical rescue works? Browse our most common questions to learn about service coverage, response times, documentation requirements, and more. We’re here to support you every step of the way.