Critically Injured Hong Kong Tourist Transferred from Guangxi to Hong Kong by TKP
Cross-Border Ground Medical Escort Completed During National Holiday
During a family road trip in Guangxi, a Hong Kong resident sustained multiple life-threatening injuries in a car crash. After emergency surgery and ICU admission, TKP Medical Assistance coordinated an overnight 800 km ground ambulance transfer from Nanning to Hong Kong during the National Day holiday, ensuring timely access to advanced care.
Major Trauma in Guiping: Emergency Surgery and ICU Instability
While traveling with his family during the National Day holiday, Mr. Lau, a Hong Kong resident, was seriously injured in a traffic accident in Guiping, Guangxi. He suffered hemorrhagic shock, pelvic fractures, and lower limb trauma. Emergency surgery included external fixation, internal fixation of multiple fractures, and vascular repair. He received over 5,000 ml of red blood cells and was admitted to ICU with unstable vitals, ventilator dependency, and high-dose vasoactive drugs.

Pelvic fracture caused by external impact; red arrow indicates the direction of force. Mr. Lau’s injury is classified as Type A III pelvic fracture.
Local Capacity Limitations Prompt Transfer Request
Despite aggressive ICU care, Mr. Lau’s hemoglobin continued to decline. His family, concerned about limited local resources, contacted the Hong Kong SAR Government’s Guangdong Office, seeking help to transfer him to Hong Kong. He was first moved to a tertiary hospital in Nanning for temporary stabilization. After confirming partial improvement, the family requested TKP Medical Assistance to coordinate a full cross-border medical transfer.
TKP Deploys Ground Ambulance Transfer Amid Holiday Surge
TKP assessed that bleeding had been controlled, but risks remained high. Originally planning to use high-speed rail, the team switched to overnight ground ambulance due to ticket unavailability. Two fully equipped ambulances were dispatched—one for Mr. Lau, another for his wife, who also sustained spinal cord concussion. The 700 km journey from Nanning to Shenzhen Bay Port, expected to take 12 hours due to holiday congestion, was completed in just over 8 hours thanks to real-time traffic support and continuous medical monitoring.

Mr. Lau is safely transferred onto the ambulance under full medical supervision.
Cross-Border Handover Completed; Patient Stable in Hong Kong
At Shenzhen Bay Port, TKP ensured a seamless handover to Hong Kong emergency services. Mr. Lau was safely admitted to Tuen Mun Hospital. The following day, his family expressed gratitude to TKP and the Guangdong Office for enabling a timely and professional transfer under challenging conditions. The case highlighted TKP’s ability to deliver complex, cross-border emergency transport solutions with speed and precision.
Frequently Asked Questions
Need help understanding how international medical rescue works? Browse our most common questions to learn about service coverage, response times, documentation requirements, and more. We’re here to support you every step of the way.
Q: Which countries are covered by the cross-border medical rescue service?
A: We cover major countries and regions worldwide to ensure timely rescue
Q: How can I request cross-border medical rescue?
A: Please submit an emergency rescue request through our official website or customer service.
Q: What documents are needed for medical rescue?
A: Patient ID, medical diagnosis report, and emergency contact information are required.
Q: How is the rescue service fee settled?
A: Fees can be paid via insurance claims or direct payment for the service.
Q: How quickly does the rescue response start?
A: In emergencies, rescue operations typically begin within a few hours.
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